Payment Policy

BILLING TERMS & CONDITIONS

Last updated: April 10, 2022



Definitions

Seller refers to the website owner – the person to whom the order for the purchase has been given.

Buyer refers to the person or organization placing the order.

Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

Payment

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept Paypal, Visa, MasterCard and American Express cards as a form of payment.

 

Shipping Policies

Shipping cost - Free worldwide shipping on orders over $59.99, otherwise $3.99 delivery charge will apply. Our goal is 100% accuracy on quantity and timeliness for all shipments. Orders are processed Monday-Friday and will be shipped with Discreet Package.

More detailed information on our shipping policies is available here: shipping policy.

Refund/Return Policy

Items are entitled to be refunded or retuned if the buyer notifies the seller within 30 days of the date of purchase. The buyer must contact the seller by email: cs@charlylifestyle.com. Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer.

Please see our returns & refunds policy for more detailed information.

Cancellation

Buyer can request a cancellation within 24 hours of purchase. Once your order has been shipped, or is on its way to you, it cannot be canceled. If you don’t want it anymore, please follow our return policy to return your order. You will get full refund if the order is cancelled.

Please note that custom orders cannot be cancelled once they have been placed.


Complaints

Any complaints about items or the seller should be submitted to our support team. Please email: info@charlylifestyle.com. Each case will be looked at individually and the seller will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner's state.



These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.